Digitally Transforming the Delivery of Customer Service in the Local Government Sector


Link to video: https://www.vlga.org.au/resources/videos-webinars/leading-agenda-in-august

Presented in partnership with Leading the Agenda sponsors Pitcher Partners on Friday 16 August 2019

Moderated by Chris Eddy, the panel included: Sudha Viswanathan - Director of Analytics & Insights Pitcher Partners, Rebecca McKenzie - Chief Executive Officer at the City of Glen Eira; Fergal Coleman, Director - Symphony3, and Darren Whitelaw - Chief Customer Officer at Service Victoria.

 

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